API referentie: acties-eindpunt

GET /api/Actions

• pageNumber (integer, default: 1)  — Page number for pagination.
• pageSize (integer, default: 10) — Number of items per page.
• sortBy (string, default: “Name”) — Field to sort by.
• sortOrder (string, default: “asc”) — Sort order (“asc” or “desc”).

GET /api/Actions?pageNumber=1&pageSize=10&sortBy=Name&sortOrder=asc
Authorization: Bearer <token>

Response Example

{
  "items": [
    {
      "actionID": 1,
      "name": "Auto Close",
      "description": "Automatically close resolved tickets",
      "priority": 90,
      "isActive": true
    },
    ...
  ],
  "totalCount": 20,
  "totalPages": 2
}

 GET /api/Actions/{id}

Retrieve a single action by its unique ID.

Path Parameters:

• id (integer, required) — The ID of the action.

GET /api/Actions/1
Authorization: Bearer <token>

Response Example

{
  "actionID": 1,
  "name": "Auto Close",
  "description": "Automatically close resolved tickets",
  "priority": 90,
  "isActive": true
}

POST /api/Actions

Create a new action.

Request Body (JSON):

• name (string, required)
• description (string, optional)
• priority (integer, required)
• isActive (boolean, required)

POST /api/Actions
Authorization: Bearer <token>
Content-Type: application/json

{
  "name": "Forward to Supervisor",
  "description": "Forward urgent tickets to supervisor",
  "priority": 100,
  "isActive": true
}

Response Example

{
  "actionID": 2,
  "name": "Forward to Supervisor",
  "description": "Forward urgent tickets to supervisor",
  "priority": 100,
  "isActive": true
}

PUT /api/Actions/{id}

Update an existing action.

Path Parameters:

• id (integer, required)

Request Body (JSON):

• actionID (integer, required, must match path)
• name (string, required)
• description (string, optional)
• priority (integer, required)
• isActive (boolean, required)

PUT /api/Actions/2
Authorization: Bearer <token>
Content-Type: application/json

{
  "actionID": 2,
  "name": "Forward to Supervisor",
  "description": "Forward urgent tickets to supervisor (updated)",
  "priority": 100,
  "isActive": true
}

Response Example

HTTP/1.1 204 No Content

DELETE /api/Actions/{id}

Delete an action by its ID.

Path Parameters:

• id (integer, required)

DELETE /api/Actions/2
Authorization: Bearer <token>

Response Example

HTTP/1.1 204 No Content